FAQ

Where do we meet?

I’m based in Eltham, in North-east Melbourne.  If we’re not meeting over phone or video, I often meet clients in my favourite local cafe – Pierross in Dudley Street.  Third Chapter in Commercial Place is another option. Both cafes are only metres from the Eltham train station.

Templestowe and Doncaster are only down the road too, which make great meeting points.

For in-person workshops, The Realm in Ringwood has meeting pods, perfect for two people.  And we can grab a takeaway coffee from the in-house cafe, and take it into the pod.   

Can you come to me?

Absolutely. For Melbourne-based meetings outside of Eltham, a travel fee applies. Travel time is calculated on km’s traveled beyond 10km radius of Eltham (66 cents x km) plus a $50 flat-fee for travel time.

 

How much does it cost?

You’ll see some pricing listed on the Services page. If you can’t see what you’re looking for, just let me know.  Or for just $27, we can spend 30 minutes up-front getting some new marketing ideas into your business.  And you’ll get this back if you go ahead with any of the services.  

Do you only work with Melbourne-based businesses?
No, I can work with any small business anywhere in Australia, with the help of online tools such as Google Hangouts or Skype, Trello and Slack.
Do you work on small or short term projects?
Yes, I can provide you with a WARM-UP as your Marketing Coach which is 5 hours of consultation. Or a WORKOUT, which is 10 hours of consultation.  I’ll help generate ideas and an action plan, whatever your business needs.  I can coach you, or do the work for you.  No project is too small.
Do you offer a payment plan?

The NEXT 5 STEPS and the NEXT 10 STEPS, can be paid in installments. A deposit is required before we get started. The remainder can be paid in installments as agreed. Payment is via bank transfer.

How does payment work for 'Website Audit'?
Once you give me the go-ahead for the Website Audit, you’ll receive an invoice for full payment before I get started. Payment is via bank transfer. And you’ll get the completed audit within 2 weeks.
What if I'm not sure what I need?
No problem. Book in for a 15 free phone consult and we can go from there. I’ll ask a few questions about your key priorities and roadblocks to get started and offer some ideas to move forward with.

Want to chat?